Frequently Asked Questions
Low Season = January 3rd to March 31st – 3 days min booking
High Season = April 1st to October 31st – 5 days min booking
Low Season = November 1st to December 20th – 3 days min
Christmas Break (High Season) = December 21st to – January 2nd – 5 days min booking
We try to be flexible and will try our best to fit in with your plans as much as we can (same day handovers permitting). The normal policy is for collection after 10 am and return by 2pm.
WE ARE CLOSED ON SUNDAYS
On days on which we have more than 2 Motorhomes being collected, we will have to stagger the collection times based on the date booked, we will contact you in advance about this.
Whilst we will try our best to get you out in your Motorhome before 11am please understand this may not be possible at busy periods.
If this is the first time you have hired a Motorhome it can seem trifle daunting but there is no need to worry as everything is very easy.
We’ll spend plenty of time demonstrating and explaining how everything works (Please allow up to 1 hour) to make sure you feel comfortable with all the controls & procedures.
All our Motorhomes are up to the minute and extremely user friendly.
Don’t worry if you think you might not be able to remember it all as your Motorhome will also be equipped with the Owners manual and a summary of all the main instructions.
All drivers of our motorhomes must be over 25 years of age and up to 79 and have held a Full licence for at least 2 years with up to 6 penalty points. (Subject to approval by our insurers).
A standard Full UK driving licence is all you need to be able to drive one of our Motorhomes as they are under 3500kg.
You will have to let us know if you have any penalty points or convictions on your licence. Drink driving and any DD or DR offences will prevent you driving our vehicles.
We allow people to drive with up to 6 points for speeding on their licence but can speak to the insurance company to see if they will make exceptions, this may make the excess higher but we will confirm this before booking.
Read more guidance from the DVLA on driving Motorhomes.
Yes fully comprehensive insurance is included within the hire cost. This covers the main driver however up to two more drivers can be added at a nominal cost.
We do not allow our Motorhomes to travel outside of the UK and they are each fitted with a Tracker to prevent this.(Northern, Southern Ireland is allowed).
The Motorhome is only permitted to be driven on made up (Tarmac/bitumen surfaced roads).
It must not be driven off road. Remember the Motorhome is much higher than a normal car, so you won’t be able to go into some height restricted areas such as some car parks.
We have Motorhome specific Sat-Navs available as an option to help with this as they will use Motorhome Friendly roads.
All of our Motorhomes use diesel fuel.
Manufacturers of Motorhomes and the vehicles on which they are built are not required to publish fuel consumption figures in the same way as car manufacturers.
You can reasonably expect to get an average of around 25-30 mpg.
Our own experience and feedback from our customers suggests that this is about right if the vehicle is driven normally. Of course the faster you drive a Motorhome the worse your fuel economy will be.
All of our Motorhomes are designed and built for year round use.
Our Motorhomes are Grade 3 insulated that means built to European standards for winter.
They have insulation in the floor, walls and ceiling, double glazed windows, plus warm air central heating throughout the Motorhome which operates via either electric hook-up, LPG gas or a diesel heating system.
UHire motorhomes will allow you to hire for any length of time between our minimum hire period of 3 nights (5 Nights in High Season) to as long as you like.
Our price list includes a discount if you hire a Motorhome for a week or more.
If you require more than 3 weeks, depending on the time of year when you hire we can negotiate an even better price for you, So if you are thinking of heading off on that tour around the UK you have been promising yourself, please contact us direct, for an affordable quote.
If you hire a Motorhome we can offer a Valet on your car for a charge of £60 which will be done for you before your return.
We are open 9.00 am – 5.30 pm Monday –Saturday.
Our helpline is available 7 days a week.
When returning a Motorhome it will be expected to be back by 2pm to allow for the hand-back process. If you are late the Motorhome is not insured, your insurance only lasts for your specified hire period.
You are very welcome to store your car (At your own risk) in our secure yard which has security locked gates, the perimeter Alarm is linked to a security firm & Police monitoring system and has 24hr CCTV.
Unfortunately we cannot deliver our Motorhomes, they do need to be collected from our premises, however we are happy to collect you from our local railway station (Knaresborough) with prior arrangement.
Subject to prior arrangement we would be happy to pick you up from Leeds-Bradford Airport and drop you off at the airport at the end of your holiday, provided your flights arrive/depart during normal UHire opening hours.
There may be a charge for this service depending on which airport you are using. Please contact us to discuss the options and we will try to help.
The beauty of a Motorhome is that it is fully self-contained and you can travel from place to place without being tied to one spot.
Please make sure you park the motorhome in a safe spot and in a place where it is not likely to be damaged from people/cars trying to get past. If you’d like specific facilities such as a children’s play area, laundry, and the opportunity to fill the fresh water tank then take the time to choose campsites before you start your break.
Your Motorhome is equipped with a book of Camping and Caravanning Club campsites throughout the UK to choose from. In high season (particularly during the school holidays) we would recommend booking campsites in advance to avoid disappointment.
See our page of useful links for campsites, places to visit, freedom camping and more.
Within the UK speed limits are generally, clearly displayed on road sides or overhead. The following however is a general guide:
- Built up areas = 30mph
- Single carriageways = 50mph
- Dual Carriageways = 60mph (unrestricted)
- Motorways = 70mph
For full details of what is included in the hire package click HERE.
All our vehicles have comprehensive breakdown cover, details of what do do in the event of a breakdown are displayed in the vehicle.
We allow up to two medium sized, well behaved dogs in the motorhomes. (Other animals are NOT allowed).
The only motorhome kept dog free is HUGO
There is a small charge per dog however ‘doggy’ packages are available to accommodate everything your pet might need on the trip.
Yes, there is a refundable £500 security bond to be paid on the day of collection. We accept debit or credit card, no cash allowed.
We normally refund this with 24hrs of return of the vehicle though this may take up to 3 days to show in your account. This may be longer and subject to deductions in the event of any damage to the motorhome.
Our vehicles are not equipped or insured to tow anything.
Yes, all our motorhomes come with a cycle rack, either for two or four bikes.
All motorhomes have the dimensions displayed on the right hand side of the dashboard.
You can pay securely when you book online through this website, only a deposit is taken at this stage. Alternatively you can book by phone and pay by credit or debit card. You can also pay by BACS, using your holiday start date & surname as a reference.
Sort Code: 40-23-12
Account No: 42466228